IMMEDIATE

No.32/04/2024-Welfare
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Personnel & Training
(Welfare Division)
* * * * * * * *

3^{rd } Floor, Lok Nayak Bhawan, Khan Market, New Delhi. Dated the 20 February, 2025

CIRCULAR

Subject :- Nomination of Area Welfare Officers (AWOs) for the calendar years 2025 and 2026-regarding.

The Department of Personnel & Training nominates Gazetted Officers as Area Welfare Officers (AWOs) for residential colonies to look after the Welfare of Central Government employees and their families. Area Welfare Officer is only a functional arrangement to provide a link between the Central Government Employees residing in various colonies and the concerned civic and other agencies providing service to them. The functions of AWOs are official in nature and are performed by them on honorary and voluntary basis. A list of functions of Area Welfare Officer is enclosed at AnnexureI. Criteria for selection of AWO are enclosed at Annexure-II.

2. As regards, DOPT vide O.M. of even number dated 30.12.2024 and 22.01.2024 (copy enclosed) has nominated Area Welfare Officers for areas in Delhi and Outside Delhi. However, AWOs for some areas have not been nominated by DOPT due to non-receiving the applications for these areas as per required criteria and with in time line. Area Welfare Officer plays an important role in activities related to Resident Welfare Associations in Government Colonies. Therefore, applications are invited for nomination of AWO for the calendar year 2025 and 2026 for the following areas only :-
   I. Areas where RWAs exist and no AWO has been nominated by DoPT vide O.M. dated 30.12.2024 and 22.01.2024;
   II. Areas whose additional charge have been given to present AWO vide DoPT’s O.M. dated 31.12.2024.

3. The Officers, who are willing to work in honorary and voluntary capacity, as Area Welfare Officers for the above mentioned areas, may forward their applications duly recommended by the Department/administrative authority to this Department latest by 21st March, 2025. A format of application is also enclosed at Annexure-III.

4. It may be noted that the applicants who had already applied for nomination of Area Welfare Officer for these areas and their applications were received after due date in connection with DoPT’s Circular dated 16.09.2024 and 17.10.2024, need not forward their application again through their administrative Department, if their particulars remain same as indicated in their earlier application and they may only self forward their applications to DOPT in order to ensure their willingness for nomination as AWO otherwise need to apply afresh through their administrative department.

5. Other terms and conditions for tenure and functioning of AWOs as laid in DoPT’s Circular dated 16.09.2024 (copy enclosed) remain unchanged.

Satyendra Singh
Under Secretary (RWA)
Telephone No.-011-24646961

To,

All Ministries/Departments of Government of India as per standard list (Welfare Officer) with the request to give it wide publicity amongst Gazetted Officers in the Ministry / Department and the offices under it.

Copy to:-

1. Ministry of Health and Family Welfare (Mass Mailing Unit), New Delhi.
2. Director General (Works), CPWD, Nirman Bhawan, New Delhi.
3. Director (Admn.), Office of Director General Health Services, Nirman Bhawan, New Delhi.
4. All Chairmen, General Government Employees Welfare Co-
   ordination Committee with the request to identify the areas and recommend/forward application for nomination of AWO.
5. Accountant General, Central Revenue, I.P. Estate, New Delhi.
6. Union Public Service Commission, New Delhi.
7. Staff Selection Commission, New Delhi.
8. Chief Medical Officer (Hqrs.), CGHS, New Delhi.

IMMEDIATE

No.32/04/2024 -Welfare
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Personnel & Training
(Welfare Section)

3rd Floor, Lok Nayak Bhawan, Khan Market, New Delhi. Dated the 30^{th } December, 2024

OFFICE MEMORANDUM

Subject: Nomination of Area Welfare Officers for the calendar years 2025 and 2026 for Delhi/Delhi NCR and outside Delhi.

The undersigned is directed to refer to the above subject and to say that the officers, whose particulars are indicated in the enclosed list, have been nominated as Area Welfare Officers (AWOs), for the calendar years 2025 and 2026 for the areas in Delhi/New Delhi and outside Delhi, as indicated against their names.

2. It is further stated that tenure of the Area Welfare Officers mentioned in the list shall be up to 31.12 .2026 or till his/her services are required by DoPT, Government of India or the officer resigns or retires from service, whichever is earlier. A list of functions of Area Welfare Officer is also enclosed.

Encl.- As above.

(Satyendra Singh)
Under Secretary (RWA)
Tel: 24646961

To

1. All Ministries/Departments of Government of India;
2. Chief Secretary, Govt. of NCT of Delhi.
3. All Area Welfare Officers (As indicated in the list).
4. Secretaries of all recognized RWAs.
5. Chairman, DTC, I.P. Estate. New Delhi 110092.
6. Commissioner, Kendriya Vidyalaya Sangthan, Shaheed Jeet Singh Marg, New Delhi.
7. Vice Chairman, DDA, Vikas Sadan, INA Colony, New Delhi.
8. Chief General Manager, MTNL, Khurshid Lal Bhawan, New Delhi.
9. Chief Post Master General, Delhi Circle, Meghdoot Bhawan, Jhandewalan, New Delhi.
10. General Manager, Delhi Milk Scheme, West Patel Nagar, New Delhi.

Cntd…2/-

11. Secretary, GKK, SamajSadan, Lodhi Road Complex, New Delhi.
12. DG (Works), CPWD, Nirman Bhawan, New Delhi.
13. NDMC, Palika Kendra, Sansad Marg, New Delhi.
14. DGHS, Ministry of Health, Nirman Bhawan, New Delhi.
15. Commissioner, North Delhi Municipal Corporation, South Delhi Municipal Corporation and East Delhi Municipal Corporation.
16. Commissioner, Delhi Police, I.P. Estate, Delhi-2.
17. MD, Mother Diary Fruit & Vegetable Pvt. Ltd., A-3, Sector-1, Noida (UP) 201301.
18. MD, Delhi Metro, Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi.
19. CMD, NBCC, Kidwai Nagar East, New Delhi.

Note:

It is requested that the list of Area Welfare Officers may be brought to the notice of all concerned officers/local authorities with the direction that full cooperation should be extended to the AWOs in the matters pertaining to the Central Government Employees of the area under their jurisdiction.

Nominated AWOs are requested to inform the local Civil Authorities/Police Authorities about their nomination as Area Welfare Officer.

(Satyendra Singh)
Under Secretary (RWA)
Tel: 24646961

FUNCTIONS OF AREA WELFARE OFFICER

1. To function as coordinating officer between the CGHS Dispensary and its beneficiaries regarding complaints from either side.
2. To attend to all emergency hospital work like help in expeditious hospitalisation of serious cases, attending to complaints regarding hospital care, etc.
3. To serve on the CGHS Area Advisory Committee for considering suggestions for the improvement of services and facilities.
4. To act as liaison officer for Community Hall and look to its proper functioning and improvement.
5. To act as liaison officer between the Ministry of Personnel, PG and Pensions and the local Associations in all matters and disputes and to mediate in election disputes at the request of the parties.
6. To investigate all cases of neighbourly disputes referred to him by the Deptt. of Personnel and furnish report on the basis of which action can be taken by the Directorate of Estates for shifting the erring party to another locality.
7. To act as liaison officer between the Associations and Municipal authorities in all complaints regarding civic services, water electricity, street lighting, drainage, bus service, sanitary service and vaccination and inoculation services.
8. To act as liaison officer with local police authorities regarding any incident in the locality involving law and order.
9. To act as liaison officer with the Education Directorate regarding complaints about school timing, admission etc.
10. To act as liaison officer between the Co-operative consumer store and the beneficiaries in the area.
11. To act as liaison officer between CPWD authorities and the allottees regarding complaints lodged with the CPWD enquiry office for their speedy disposal.
12. To keep in touch with all the social and cultural bodies in the area.
13. To act as liaison officer with all activities of Grih Kalyan Kendra in the area including ‘Creche’.
14. To act as liaison officer between the colony and the Central Secretariat Sports Control Board in all activities of the Board.
15. To mediate in family dispute to bring about harmony in the home life in the context of Home Ministry circular for maintaining the wife in a reasonable comfort and matter relating to notation of monogamy.
16. To assist and cooperate in campaigns and measures such as vaccination, blood donation, family planning etc., conducted by the Ministry of Health and Family Welfare or other authorities.

Note: The above list is only illustrative and not exhaustive.

LIST OF OFFICERS NOMINATED AS AREA WELFARE OFFICERS (AWOs) FOR THE CALANDER YEAR 2025 & 2026-DELHI

Solvish
| 7. | Rajveer Singh
A3, Tower 15, Type-IV, Kidwai Nagar East, Delhi- 23
Mob.- 9650388955
rajus92@gmail.com | Kidwai Nagar East
(Type-II, III &IV, East Kidwai Nagar) | Director,
Central Water
Commission | Kidwai Nagar
East(D-12) |
| — | — | — | — | — |
| 8. | H Govind
E-3, Tower- 10, Type -5, Kidwai Nagar East, New Delhi-110022
Mob.- 9818719799
govind.h13@nic.in | Kidwai Nagar East
(Type-V, VI &VII
East Kidwai Nagar) | Pr. Staff
Officer,
National Water
Informatics
Centre, D/o
Water
Resources | Kidwai Nagar
East(D-12) |
| 9. | Ratnesh Bharati
279, Type-4, Laxmi Bai Nagar,
New Delhi- 110023.
Mob.- 9821885603
ratnesh.bharti@rediffmail.com | Laxmi Bai Nagar | Dy. Director,
Ministry of
Defence | Laxmi Bai Nagar
(D-15) |
| 10. | Asha Gulati
5-241, School Block, Shakarpur,
Delhi-110092 Mob.- 9811941419
asha.gulati@nic.in | Laxmi Nagar,
Shakarpur | PSO, D/o
Economic
Affairs | Laxmi Nagar
(D67) |
| 11. | Pankaj Kumar Sinha
Qtr. No.- 708, Block No.- 6, 3rd
Avenue Road, Lodhi Colony, New
Delhi-110003
Mob.- 8178414247
pankaj.kumarsinha@gov.in | Lodhi Colony
Addl. Charge :-
Bharti Nagar,
Pandara Road,
Ravinder Nagar,
Kaka Nagar, Bapa
Nagar, Pragati Vihar,
Lodhi Road Complex | Under
Secretary, D/o
Higher
Education | Aliganj, Lodhi
Road 1(D-9) |
| 12. | Sanjeev Kumar
G-15, Mansarover Park, Shahdara,
Delhi- 110032
Mob.- 9868520310
sanieev.dgna@gmail.com | Mansarover Park
Shahdara | Joint Director,
M/o Defence
(AG’s Branch,
IHQ of
MoD(Army)) | Shahdara (D-49) |
| 13. | Brijesh Pant
B-4 Manas Apartments Mayur
Vihar -I, Delhi- 110091
Mob.- 09910071334
pantbrijesh@yahoo.com | Mayur Vihar | Reporter,
Akashvani &
Doordarshan,
Information &
Broadcasting | Mayur Vihar (D-
77) |
| 14. | Satinder Singh Mattu
B-54, Second Floor, Shivalik,
New Delhi- 110017
Mob.- 9212433370
ssmattuofficial@gmail.com | Saket, Geetanjali,
Shivalik, Malviya
Nagar, Begumpur,
Press Enclave,
Sheikh Sarai, Savitri | Joint Director,
Rajya Sabha
Secretariat | Malviya Nagar
(D-41) |

LIST OF OFFICERS NOMINATED AS AREA WELFARE OFFICERS (AWOs) FOR THE CALANDER YEAR 2025 & 2026 OUTSIDE DELHI

3rd Floor, Lok Nayak Bhawan, Khan Market, New Delhi. Dated the 21st January, 2025

CIRCULAR

Subject: Nomination of Area Welfare Officers (AWOs) for the calendar years 2025 and 2026-regarding.

The undersigned is directed to refer to this Department’s O.M. of even number dated 30th December, 2024 on the subject mentioned above. The following officers are nominated as Area Welfare Officer (AWO), for the calendar years 2025 and 2026 as per details given below:-

1. Tenure of the Area Welfare Officer shall be up to 31.12.2026 or till the services are required by the Government of India or the officer resigns or retires form service, whichever is earlier.

(Satyendra Singh) Under Secretary (RWA) ☎ 24646961

P.T.O.
To

1. All Ministries/Departments of Government of India
2. Sh. Gulshan Gaba, 26/13, Ashok Nagar, New Delhi- 110018;
3. Sh. Dalbir Singh, H.No.- 4A, MR Block, Prem Nagar, Nafagarh, Delhi -43
4. Sh. Sukh Lal Meena, RZF-2/81, Gali No.- 3, Nasirpur Road, Mahavir Enclave, New Delhi- 110045;
5. Chairman, DTC, I.P. Estate, New Delhi 110092.
6. Commissioner, Kendriya Vidyalaya Sangthan, Shaheed Jeet Singh Marg, New Delhi.
7. Vice Chairman, DDA, Vikas Sadan, INA Colony, New Delhi.
8. Chief General Manager, MTNL, Khurshid Lal Bhawan, New Delhi.
9. Chief Post Master General, Delhi Circle, Meghdoot Bhawan, Jhandewalan, New Delhi.
10. General Manager, Delhi Milk Scheme, West Patel Nagar, New Delhi.
11. Secretary, GKK, SamajSadan, Lodhi Road Complex, New Delhi.
12. DG (Works), CPWD, Nirman Bhawan, New Delhi.
13. NDMC, Palika Kendra, Sansad Marg, New Delhi.
14. DGHS, Ministry of Health, Nirman Bhawan, New Delhi.
15. Commissioner, North Delhi Municipal Corporation, South Delhi Municipal Corporation and East Delhi Municipal Corporation.
16. Commissioner, Delhi Police, I.P, Estate, Delhi-2.
17. MD, Mother Diary Fruit & Vegetable Pvt. Ltd., A-3, Sector-1, Noida (UP) 201301.
18. MD, Delhi Metro, Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi.
19. CMD, NBCC, Kidwai Nagar East, New Delhi.

Note:

It is requested that the list of Area Welfare Officers may be brought to the notice of all concerned officers/local authorities with the direction that full cooperation should be extended to the AWOs in the matters pertaining to the Central Government Employees of the area under their jurisdiction. AWOs are requested to inform the local Civil Authorities/Police Authorities about their nomination as Area Welfare Officer.

(Satyendra Singh)
Under Secretary (RWA)
Tel: 24646961
No.32/04/2024-Welfare
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Personnel & Training
(Welfare Division)

Lok Nayak Bhawan, New Delhi.
Dated the 16^{th } September, 2024

CIRCULAR

Subject: Nomination of Area Welfare Officers (AWOs) for the calendar years 2025 and 2026-regarding.

The Department of Personnel & Training nominates Gazetted Officers of Government of India as Area Welfare Officers (AWOs) for residential colonies to look after the Welfare of Central Government employees and their families. Area Welfare Officer is only a functional arrangement to provide a link between the Central Government Employees residing in various colonies and the concerned civic and other agencies providing services to them. A list of functions of Area Welfare Officer is enclosed as Annexure-I. Criteria for selection of AWO are enclosed as Annexure-II. The functions of AWOs are official in nature and are performed by them on honorary and voluntary basis. Only those officers who are willing to function as Area Welfare Officer and can spare time for welfare work will be considered for nomination.

2. The tenure of the Area Welfare Officers shall be for a period of two years (w.e.f. 01.01 .2025 to 31.12 .2026 ) or till the services are required by the Government whichever is earlier. The Area Welfare Officers are entitled to use office stationery and service postage stamps etc. for discharging their duties as AWO. They are allowed to leave office, with prior permission, for meeting the civic/police authorities for solving the problems of the residents of their localities.
3. The applicant should not be an office bearer of any Central Government Residents Welfare Association or any other Central Government employees Association.
4. Applications from those officers, who are willing to work in honorary and voluntary capacity, as Area Welfare Officers, duly recommended by the Department/administrative authority concerned may be forwarded to the undersigned latest by 15^{th } October, 2024. A format of application is also enclosed as Annexure-III.

Signed by Sujit Kumar Mishra
Date: 16-09-2024 20:05:54
(Sujit Kumar Mishra)
Under Secretary (RWA)
Tel.No. 24646961
-2-

To,

All Ministries/Departments of Government of India as per standard list (Welfare Officer) with the request to give it wide publicity amongst Gazetted Officers in the Ministry / Department and the offices under it.

Copy to:-

1. Ministry of Health and Family Welfare (Mass Mailing Unit), New Delhi.
2. Director General (Works), CPWD, Nirman Bhawan, New Delhi.
3. Director (Admn.), Office of Director General Health Services, Nirman Bhawan, New Delhi.
4. All Chairmen, General Government Employees Welfare Co-ordination Committee with the request to identify the areas and recommend/forward application for nomination of AWO.
5. Accountant General, Central Revenue, I.P. Estate, New Delhi.
6. Union Public Service Commission, New Delhi.
7. Staff Selection Commission, New Delhi.
8. Chief Medical Officer (Hqrs.), CGHS, New Delhi.

ANNEXURE-I

FUNCTIONS OF AREA WELFARE OFFICER

1. To function as coordinating officer between the CGHS Dispensary and its beneficiaries regarding complaints from either side.
2. To attend to all emergency hospital work like help in expeditious hospitalisation of serious cases, attending to complaints regarding hospital care, etc.
3. To serve on the CGHS Area Advisory Committee for considering suggestions for the improvement of services and facilities.
4. To act as liaison officer for Community Hall and look to its proper functioning and improvement.
5. To act as liaison officer between the Ministry of Personnel, PG and Pensions and the local Associations in all matters and disputes and to mediate in election disputes at the request of the parties.
6. To investigate all cases of neighbourly disputes referred to him by the Deptt. of Personnel and furnish report on the basis of which action can be taken by the Directorate of Estates for shifting the erring party to another locality.
7. To act as liaison officer between the Associations and Municipal authorities in all complaints regarding civic services, water electricity, street lighting, drainage, bus service, sanitary service and vaccination and inoculation services.
8. To act as liaison officer with local police authorities regarding any incident in the locality involving law and order.
9. To act as liaison officer with the Education Directorate regarding complaints about school timing, admission etc.
10. To act as liaison officer between the Co-operative consumer store and the beneficiaries in the area.
11. To act as liaison officer between CPWD authorities and the allottees regarding complaints lodged with the CPWD enquiry office for their speedy disposal.
12. To keep in touch with all the social and cultural bodies in the area.
13. To act as liaison officer with all activities of Grih Kalyan Kendra in the area including ‘Creche’.
14. To act as liaison officer between the colony and the Central Secretariat Sports Control Board in all activities of the Board.
15. To mediate in family dispute to bring about harmony in the home life in the context of Home Ministry circular for maintaining the wife in a reasonable comfort and matter relating to notation of monogamy.
16. To assist and cooperate in campaigns and measures such as vaccination, blood donation, family planning etc., conducted by the Ministry of Health and Family Welfare or other authorities.

Note: The above list is only illustrative and not exhaustive.

GUIDELINES/CRITERIA FOR SELECTION OF AREA WELFARE OFFICEERS

1. The tenure of Area Welfare Officers shall be for two years from the date of appointment till their services are required by the Government whichever is earlier. However, if there no other candidate for the area, the old AWO, if he has applied afresh, should be allowed continue for another term.
2. He should be a Gazetted Officer.
3. The Residents Welfare Association should not be allowed to nominate any name for AWOs.
4. He must be a resident of the area for which he is the applicant and the area (Including the adjacent areas) should have at least 300 Govt. Employees residing in that area(s).
5. The Officer applying should not be an office bearer of any Central Government Employees Residents Welfare Association or any other Central Government employees association.
6. He should not be retiring within 2 years of his appointment as AWO i.e. he should serve for full term of two years as AWO.
7. He should possess sound health to undertake the job in question.
8. He should not be a controversial person.

APPLICATION FORM FOR NOMINATION OF AREA WELFARE OFFICER FOR THE CALENDAR YEAR 2025 and 2026.

1. Name and designation with pay-level
2. (a) Ministry / Department where working
   (b) Whether the post held by him / her is a Gazetted post
3. Residential Address
4. Telephone Number
5. Office
6. Mobile No.
7. Email ID
8. Name of the Area / Areas
9. Name and number of the nearest CGHS Dispensary
10. Name of the Police Station of the Area
11. Whether the Officer is / was an office bearer of any Resident’s Welfare Association. If yes, give details about the periods and the post held.
12. Date of retirement (Officer retiring before 31.12.2026 need not apply.)
13. Details of all earlier appointments as Area Welfare Officer indicating Area and Period.
14. Whether he/she possesses sound health to undertake the job in question.

DECLARATION

I ___ s/o/d/o ___

Working as ___

in the Ministry/Department give an undertaking that in case of my nomination as Area Welfare Officer, I shall not act in any partisan manner or abet any illegal activity in the Area in my jurisdiction and shall be liable for appropriate action under the CCS (Conduct) Rules, in case of any such act committed by me.

Name-

Date-

Signature