Nomination of Area Welfare Officers for 2023 and 2024

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This Office Memorandum details the nomination of Sh. Ashish Agrawal and Sh. Ashish Kumar Namdeo as Area Welfare Officers (AWOs) for the calendar years 2023 and 2024. It outlines their responsibilities, which include coordinating with healthcare facilities, acting as a liaison between various government departments and local associations, investigating disputes, and assisting with community welfare initiatives. The memorandum also specifies the tenure of the AWOs and directs relevant authorities to extend full cooperation. A comprehensive list of functions expected of an Area Welfare Officer is also provided, covering areas like civic services, education, and family welfare.

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No. 32/05/2022-Welfare
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Personnel & Training
(Welfare Division)

3rd Floor, Lok Nayak Bhawan, Khan Market, New Delhi.
Dated the 11th April, 2023

Office Memorandum

Subject: Nomination of Area Welfare Officers (AWOs) for the calendar years 2023
and 2024-regarding.

The undersigned is directed to refer to this Department’s O.M. of even number
dated 31st August, 2022 on the subject mentioned above. The following officer has been
nominated as Area Welfare Officer(AWO), for the calendar years 2023 and 2024 as per
details given below:-

SNo Name/Residential Address and Contact No. Designation/ Ministry/ Department Name of Area(s) CGHS WC Number
  1. Chief Post Master General, Delhi Circle, Meghdoot Bhawan, Jhandewalan, New Delhi.
  2. General Manager, Delhi Milk Scheme, West Patel Nagar, New Delhi.
  3. Secretary, GKK, Samaj Sadan, Lodhi Road Complex, New Delhi.
  4. DG (Works), CPWD, Nirman Bhawan, New Delhi.
  5. NDMC, Palika Kendra, Sansad Marg, New Delhi.
  6. DGHS, Ministry of Health, Nirman Bhawan, New Delhi.
    15.Commissioner, North Delhi Municipal Corporation, South Delhi Municipal Corporation and East Delhi Municipal Corporation.
  7. Commissioner, Delhi Police, I.P. Estate, Delhi-2.
  8. MD, Mother Diary Fruit & Vegetable Pvt. Ltd., A-3, Sector-1, Noida (UP) 201301.
  9. MD, Delhi Metro, Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi.
  10. CMD, NBCC, Kidwai Nagar East, New Delhi.

Note:

It is requested that the list of Area Welfare Officers may be brought to the notice of all concerned officers/local authorities with the direction that full cooperation should be extended to the AWOs in the matters pertaining to the Central Government Employees of the area under their jurisdiction. AWOs are requested to inform the local Civil Authorities/Police Authorities about their nomination as Area Welfare Officer.
(Kulbhushan Malhotra)
Under Secretary (RWA)
Tel: 24646961

FUNCTIONS OF AREA WELFARE OFFICER

  1. To function as coordinating officer between the CGHS Dispensary and its beneficiaries regarding complaints from either side.
  2. To attend to all emergency hospital work like help in expeditious hospitalisation of serious cases, attending to complaints regarding hospital care, etc.
  3. To serve on the CGHS Area Advisory Committee for considering suggestions for the improvement of services and facilities.
  4. To act as liaison officer for Community Hall and look to its proper functioning and improvement.
  5. To act as liaison officer between the Ministry of Personnel, PG and Pensions and the local Associations in all matters and disputes and to mediate in election disputes at the request of the parties.
  6. To investigate all cases of neighbourly disputes referred to him by the Deptt. of Personnel and furnish report on the basis of which action can be taken by the Directorate of Estates for shifting the erring party to another locality.
  7. To act as liaison officer between the Associations and Municipal authorities in all complaints regarding civic services, water electricity, street lighting, drainage, bus service, sanitary service and vaccination and inoculation services.
  8. To act as liaison officer with local police authorities regarding any incident in the locality involving law and order.
  9. To act as liaison officer with the Education Directorate regarding complaints about school timing, admission etc.
  10. To act as liaison officer between the Co-operative consumer store and the beneficiaries in the area.
  11. To act as liaison officer between CPWD authorities and the allottees regarding complaints lodged with the CPWD enquiry office for their speedy disposal.
  12. To keep in touch with all the social and cultural bodies in the area.
  13. To act as liaison officer with all activities of Grik Kalyan Kendra in the area including ‘Creche’.
  14. To act as liaison officer between the colony and the Central Secretariat Sports Control Board in all activities of the Board.
  15. To mediate in family dispute to bring about harmony in the home life in the context of Home Ministry circular for maintaining the wife in a reasonable comfort and matter relating to notation of monograncy.
  16. To assist and cooperate in campaigns and measures such as vaccination in Oculation blood donation family planning etc., launched by the Ministry of Health and Family Planning.

Note: The above list is only illustrative and not exhaustive.